You can find your activation code on your TV screen. Enter the email address and password you used to sign up forCBS All Access (if you signed up via social media,just choose the appropriate icon) and click Sign In. Does CBS even care? There are 2 ways a Roku device user can sign into CBS All Access: 1. Sorry, my issues are that the show cuts out and goes back to the roku home screen or once in a while the roku reboots. Enter the activation code for your Roku. Live feed from the affiliate works fine. I have reported to cbs on several occasions but they were of no help. You must do the Roku update, then do the full reset for CBS All Access, delete, reboot, re-add and make sure you have the new CBS channel update should be 2.0 b20170417.2. Then again, I got CBS mostly to watch Star Trek so I don't know how long i'll keep it. Activation cannot be completed on the CBS All Access channel.Please make sure you’re using your internet browser. What Roku Streaming Player models support CBS All Access? This was not a problem for me last year, when I had the same situation, but it is a problem this year, Users browsing this forum: No registered users and 44 guests. Users browsing this forum: No registered users and 44 guests. I select a video, it starts to stream, then returns me to the home screen. Your Digital Media Has Never Looked So Good. Thank you RokuShawnS! Next, go to your computer, mobile phone, or tablet, and open yourinternet browser.Important! I'm in the trial period and would like to keep it but it continues to kick me out intermittently during Perry Mason. Every now and then it will...have done the reset and updates..even called Roku they said it's on CBS end... contacted CBS and they just keep having me redo everything over and over again...this happens on both of my Roku Ultras...very frustrating, My CBS app doesn't even load on roku anymore. Annoyed me when Netflix started that also. I have the same problem as original poster but your solution did not fix the issue. Your Digital Media Has Never Looked So Good. I am having issues with my Roku 4 player not being able to stream videos on CBS All Access, PBS and CNET. Can't tell you how many times I've been on the phone with the Technical Non-Support staff at CBS. I was really hoping to find a solution here. I can access the channel just fine on my computer, on my phone and on my tablet. Any know anything about this or how to fix it. I am having a somewhat similar problem. Launch the CBS All Access channel: using the arrow button on your Roku device remote, select CBS All Access, then pressthe OK button . If you’re not signed in to your CBS All Access account, you’ll be promptedto do so now. I don't expect much help from CBS on this issue judging from some of the responses in this thread. Thanks for any replies. Enter your activation code. Either that or get a new Roku - just not sure which one will work with CBS.... My problem is still no live stream despite my local being available on computer. They must get yelled at all the time over this. What other Rokus seem to run CBS without problems? I just signed up for CBS All Access and am having the same problem on my old Ruku XS. RokuShawnS - re post # 59. Seems to be the opposite of the issue described in the first 8 pages of this thread. Come on CBS you are a 29.5 billion dollar company and you mean to tell us you can't find a solution to this streaming problem? I did update the system software on the Roku today. Locate the address bar at the top of your browser. First, verify there are no issues with the CBS All Access account. How come other streaming channels don't have this problem, only CBS? However, The only difference is that when CBS all access stops working/ lCoke up, that it doesn't go back to we starting the Roku. Any solutions, fixes, or updates on this issue? It has been working for a long time all of a sudden this happens. How do I add CBS All Access to my Roku Streaming Player? I have been unable to get my local to stream live on the roku cbs app. I already subscribe to CBS All Access not all of a sudden the Roku app wants me to subscribe again it will not let me login with my CBS all Access account it want me to buy it though Roku. Didn't see an update on the status Roku's fix, which was a work in progress in May 2017. After work today I am going to go buy a new Roku to replace the XS. ), it’s always a good time for CBS programming.. CBS. I've been having the same problem watching all on-demand content for several months (worked great prior to that). I already subscribe to CBS All Access not all of a sudden the Roku app wants me to subscribe again it will not let me login with my CBS all Access account it want me to buy it though Roku. © 2020 CBS Interactive. The local was added about 3 weeks ago and is WTKR. Will there be a solution to this problem? All rights reserved. What other Rokus seem to run CBS without problems? Guess all services are trying to annoy me with the shrinking credits thing. I'm new to CBS Access app. Click Activate. Live stream works on my pc, but not my Roku. I have not been able to use the CBS app all summer. Make a note of the activation code in the middle of the screen.You’ll need it for the next steps. remove the CBS All Access app, reboot the Roku and then reinstall the app. It just goes back to the Roku home screen. But before you think of going to contact CBS All Access support through this link, you should do the following: Remove the channel from Roku: Navigate to the channel, … what can I do? Every now and then it will...have done the reset and updates..even called Roku they said it's on CBS end... contacted CBS and they just keep having me redo everything over and over again...this happens on both of my Roku Ultras...very frustrating. I have been able to watch some Twilight Zones without any problems. I've followed the "fix" steps listed in previous responses, and still can't watch anything on the app. 2. According to the dates on the posts this problem has been going on for years. You’ll then see a confirmation screen. If you choose to sign in on the web, select On the Web.After signing in, you’ll see a screen with instructions on how toactivate your subscription on your Roku device. I haven't tried the live stream on the Roku XS but it works fine on the Roku 2. How can I watch CBS All Access on my Roku Player or TV. If the issue remains unresolved, I'd also recommend reaching out to CBS All Access directly to report the issue and request additional support. I also have been having problems with live streaming app on all my Roku devices 3 Roku tv's and 1 USB Roku and Roku 2. You can reach them here: CBS All Access not working with Computer Sup, Re: CBS All Access not working with Computer Sup, https://cbsi.secure.force.com/CBSi/submitcase2?template=template_aa17&referer=cbs.com/aa&categories=&cfs=SFS_FT&MainCategory=CONTACT%20US&data=. Playback of shows has been okay. Have to select them to enlarge. I did update the system software on the Roku today. Uninstalled CBS app and reinstalled still nothing. However, I was really hoping to find a solution here. CBS All Access has been working fine for me on both the livingroom Roku 3 and bedroom Roku 2. Log in on your computer and make sure you can watch there. My Roku is the only problem. started trialing CBS all access app today. Not sure how to fix this and very frustrated since I work with streaming media for a living. Likewise, if I plug the ETH cable form the Roku 4 into my ASUS AC88U router, it works there too. We get a lot of questions from our customers asking how to watch CBS as well as TV shows, news and sports on their Roku devices. It streams fine on the computer. The ip address is correct. Rick Then again, I got CBS mostly to watch Star Trek so I don't know how long i'll keep it. Browsing through some comments above, it appears this has been a problem before. I actually have my roku 2 hooked up to my Samsung smart TV because the TV had many problems streaming - I think it's working better now that the software has been updated twenty zillion times by Samsung so I might just pull the Roku off and move it upstairs. It lets me watch about a minute of a television show (not live tv) and then sends the Roku back to the home screen. I've repeated all the known steps for fixing numerous times to no avail. Sure am glad I'm not a customer service rep for CBS. Now you can start watching your favoriteCBS shows (use the arrow button on your Roku device remote to navigate). Ugh, now I'll probably have to replace the XS. My CBS app doesn't even load on roku anymore. I do not use a VPN. Someone asked if it was all of the Rokus and I have a Roku 2 and CBS works fine on that one. Does it cost anything to add the CBS All Access channel to my Roku Streaming Player? I'm hoping CBS All Access will work on all of the newer devices but I still can't decide if there's any reason to spend $60 on the premier or to get one of the smaller devices for $40 (the stick) or even the $25 Express. On your Roku player or TV Sign in directly on your device using your Roku device login information, which will be linked to your CBS All Access account. Besides problems with CBS, the remote stopped working a while ago (been using the app on a tablet or phone) so I think it's time for a new one. When I disable pfBlockerNG, the channels work. If you signed up for CBS All Access on a device other than your Roku, Launch the CBS All Access channel: using the arrow button, If you choose to sign in on your Roku device, select, If you choose to sign in on the web, select. Any thoughts - anyone with these devices still having problems with CBS? After launching the app, select the second menu item: Already a a Subscriber? Someone asked if it was all of the Rokus and I have a Roku 2 and CBS works fine on that one. I tried everything: tried updating Roku its up-to-date. I have a CBS All Access subscription and it works fine on my PC and on my phone, but when I try to sign in to the CBS All Access app on any of 3 Roku Devices (2 TVs and 1 Roku Express +), it doesn't sign me in, but instead takes me to the screen that prompts me to choose which subscription I want to sign up for (with or without commercials). Type www.cbs.com/roku in the address bar...You will be taken to the Roku device activation page. They even told me that it's because a bunch of their techs have been pulled over to work on Big Brother and can't get to the problem (BS). I just signed up for CBS All Access and am having the same problem on my old Ruku XS. Has anyone else had this issue? Model: 2500X - Roku HD Serial #: 18G31Y001651 I have not been able to use the CBS app all summer. This is really unfortunate. Very disappointed in CBS. This is not far from CBS All Access content providers since smart TVs are just intermediaries.
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