Microsoft Employee and that the phone number is an Select the Wireless display or dock option. a) Press Start button from the keyboard. Connect another working monitor to check if the issue is with the graphics card. Sign up now to get the latest news, deals & more from Windows Central! If this is the case, the easiest way to resolve this problem is to update, reinstall, or downgrade the graphics driver to fix the connection between the external monitor and device. A driver update can stop Windows 10 from detecting your second monitor. You can help protect yourself from scammers by verifying that the contact is a, official Quick tip: If the option isn't available, it's not possible to rollback the driver to a previous version. If your second monitor is not detected, use this guide to troubleshoot and resolve problems with your monitor. Microsoft global customer service number. technical support services. One of the best graphics cards you can get is the ZOTAC Gaming RTX 2060 because of its excellent performance and ports to connect multiple monitors. Seriously - this message basically indicates that the monitor isn’t detecting a video signal on whatever input has been selected, so either the video cable is not correctly plugged into the monitor, the cable/connector is broken, or the video source is not operating. Quick note: This option is only available when connecting an additional display. No spam, we promise. If you choose to use the manufacturer control panel, the installation is straightforward. Windows Update can download and install drivers for most graphics cards, but the packages available are not always the most recent versions. To detect a second monitor manually on Windows 10, use these steps: Under the "Rearrange your displays" section, click the Detect button in the bottom-right corner (if applicable). Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Windows 10 can't detect the second monitor? 10. Finally, consider that manufacturers (such as Dell, HP, Razer, Acer, and Microsoft) can modify the original drivers to optimize them for their devices. Although setting up an external display is usually a straightforward process, sometimes, Windows 10 may not detect the second monitor due to outdated drivers or hardware-related problems. In addition to that, install the driver in compatibility mode with Windows 8.1. We take a look at who it's for and whether or not it's worth the dough. If there are no physical connection problems with your PC and second monitor, you can use the Settings app to force detection of the second display. Double-click to expand the Components branch on the left pane. I also do not have "other devices" listed under my device manager. If you don't know which graphics card and version of the driver you have, use these steps: Open Start. With these Windows 10 apps, you won't miss a snap of the NFL action. Check the signal cable connection between the monitor and device's graphics card. Read Elsie's Full Bio. A restart closes all other processes that are running and that may interfere with the connection between your PC and the second monitor. If this happens, you can roll back the previous graphics driver to fix the issue. Thanks for your feedback, it helps us improve the site. (Check manufacturer for details). You can do this by going to the display manufacturer’s website and check the support page for information on how to apply the latest firmware update. If you want the absolute latest driver for your card, manufacturers like NVIDIA, AMD, and Intel provide software that allows you to quickly download and install the latest updates, which may help fix issues with the external display. e) Click on “Advanced” and then click on “Run as Administrator”. I can't even get my laptop to detect the two displays anymore - what do I do? To resolve this issue, you can update, reinstall, or roll back the driver to a previous version to fix and restore the connection between your computer and the second monitor.
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